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Policies

Returns-

Items may be returned for store credit ONLY. 

 

Items eligible for return for store credit:

-Unused and Undamaged products.

 

Items not eligible for return or store credit:

-Custom orders.

-On-Sale Items.

-Earrings

-Items that have been used, damaged or altered in any way.

- Items ordered from an account with excessive returns or exchanges.

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To return an item you must contact Wyncie Evelyn Design Customs at wyncie.evelyn@gmail.com. DO NOT send an item back before contacting us. Items are returned at buyers own cost and risk. We recommend sending in an insured package. Store credit cannot be issued if item is not received. Wyncie Evelyn Design Customs reserves the right to deny a return upon inspection.

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Repairs-

Repairs due to normal wear and tear on a bag are free for a year from the date of purchase. After the first year a fee may apply.

 

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